Together Tag Privacy Policy

By using togethertag.com, you consent to the collection and use of your personal information as outlined in the Privacy Policy. From time to time, we may update the Privacy Policy and we will post notices of significant change on the site. You should visit this page periodically to review any such changes to the Privacy Policy.

The information we collect

When you register to become a member of the Together Tag service, we collect your name, telephone number(s) and home address (including physical address, city, state and zip code). We also collect the phone number and email address that you provide for your secondary and/or out-of-area contact(s), should you choose to provide this information. When you enroll your pet(s) in the Together Tag service, we collect the pet's name, type, gender and date of birth, along with, if you wish, optional descriptive information such as distinguishing features, vet information, etc. Your name, email and other contact information will never be shared, rented, bartered or sold with other users or third-party companies. All information entered about your pet(s) will only be used by togethertag.com for the creation of the tag(s) that you order and for display on the site in the event that the finder of your pet(s) uses our online recovery system in order to attempt to contact you. Said pet information will never be shared, rented, bartered, sold or exchanged any other purposeful manner. The proprietary nature of the Together Tag system ensures that only those individuals who have access to your pet and his or her tag will be able to access this information online. Otherwise, all information is safely stored and will never be shared.

In order to provide the best possible service and detect and correct site errors, we collect aggregate information about use of the site (such as which pages are most often viewed) and we collect information about your computer, such as browser type, browser language, and IP address. This information, as well, is never shared with anyone.

How we use your information

Your human name and email will never be shared with anyone in any way - the only exception occurring when and if your pet should be found and the finder uses the tag information to access the Together Tag online service. Currently, we use your submitted email to notify you of changes made to your account (contact information, pet information), tag status updates (payment, shipping), lost password reset and to alert you if another Together Tag pet is lost in your area (optional).

Legal requests

You understand and agree that Together Tag may access, preserve, and disclose your personal information and the contents of your account if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to comply with legal processes, such as a search warrant, subpoena, statute, or court order, or to protect the rights and property of Together Tag and togethertag.com, its affiliates or the public.

Controlling your personal information

You have complete control of the information you submit to Together Tag and togethertag.com. You may at any time edit any information or remove your pets and personal account entirely. Together Tag and togethertag.com only require that you give a valid email while you have an account so we may contact you.

Please note that we reserve the right to transfer your submitted information in the event of a transfer of ownership of Together Tag or togethertag.com, such as acquisition by or merger with another company. In such an event, Together Tag will notify you before information about you is transferred and becomes subject to a different privacy policy.

Cookies

We send "cookies" to your computer and use such cookies as described here. A cookie is a piece of data that identifies you as a unique user. We use cookies to improve the quality of our service and make the service easier to use for our members. We do this by storing user preferences in cookies and by tracking user trends - for example, we use cookies to allow you to automatically log in to the service after the first user session.

Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Be aware, however, that some parts of togethertag.com may not function properly if you refuse cookies.

External links

Togethertag.com may contain links to other web sites. These other sites maintain their own policies regarding cookies and the collection and use of personal information.

Security

We use industry standard security measures to protect your information so that it is not made available to unauthorized parties. If you have any questions regarding which measures and techniques we use, feel free to contact us.

Contacting Us

You can always contact us at any time by email at customerservice@togethertag.com or by phone at 1-866-404-3647 (toll free in the U.S.) or 1-415-934-0400.

Our mailing address is:
Together Tag
555 De Haro Street, Suite 350
San Francisco, CA 94107

Unsubscribing

Together Tag members can always adjust their Together Tag email preferences, including unsubscribing from community alerts, on their account overview page.

Dogster and Catster members can always adjust their Together Tag email preferences, including unsubscribing from community alerts, by going to http://www.dogster.com/account/account_email_pref.php and/or http://www.catster.com/account/account_email_pref.php.

Have other questions?

Feel free to contact us any time if you have further questions about Together Tag and togethertag.com.

Learn more in our Information Center